FAQS

Are your watches, bracelets, and straps water proof?

Yes they are! All of our timepieces, bracelets and accessories are tested to be up to 5 ATM water resistant. However, to keep your steel mesh strap in the best condition, try to avoid getting it too wet or it may cause damage.

Do you have a warranty policy? 

Each timepiece includes a 12 month international warranty for your ultimate peace of mind.

Can ST. LOUIS offer a 100% money-back guarantee?

Yes, we offer a 100% money-back guarantee within 30 days of purchase/delivery. Your product must be in original condition. 

If my watch is too small or too big can I get a refund and return my watch?

For sizing issues, there are no refunds or returns because all relevant measurements are stated on the product descriptions.

Do you sponsor brand ambassadors?

Absolutely! We love building a raving fanbase. If you are someone with a significant social media following please reach out to us and we would love to sponsor you!